
ABOUT THE SAFE AT HOME PROGRAM
The Safe at Home Program is operated by Mercy Community Services North QLD. We offer monitored personal medi-alert alarms through a personal emergency response service (24 hour / 7 day a week/ 365 days). We provide support to those who wish to live a full and independent life but who require the assurance that if an emergency arises and assistance is needed, help is only a press of a button away. We are committed to providing service in a responsible and caring manner for our clients. Safe at Home team is right by your side enabling you to remain safe and independent ,giving you and your family peace of mind.
Our medical alarms play a key role in helping seniors, those with long-term health needs or those recovering from surgery throughout Townsville and surrounding communities. |
Who is eligible and how to contact? The Safe at Home Program provides assistance to clients who have a wide variety of care needs, including : There are no assessment/eligibility requirements, and referrals will be accepted by simply telephoning our Co-ordinator or by completing the Refer a Client form below the page. |
![]() ADDRESS5/56 Charles Street
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![]() wblezard@mercycommunityservices.com |
![]() PHONE07 4758 0400 |
![]() REFER A CLIENT |
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Community Feature
The Medical alarms cater for multiple users as each pendent /wrist alarm has its own unique identification code.This allows for more than one user in the same home to have their own pendant/wrist alarm.
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Try before you buy
The Safe At Home Program offers free-in-home demonstrations to ensure this is the right option for you or your loved one. If you would like to organise an obligation free demonstrations of our program please contact our Co-ordinator.